Frequently Asked Questions

What is counselling?

Counselling is a meeting of two individuals where the trained listener (counselor) enables the other (client) to discover their own strengths and abilities to make the changes they want.  Different approaches may be used but with the same agreed goals.

Do you need to have a very serious problem?
No, it is better to access counselling or other support before an issue becomes unmanageable or at crisis level.

Doesn't it cost a lot?
No, not when you consider the cost of mental illness to individuals, families and society.  It also depends on what price you place upon your well-being and good mental health.  You need not see a counsellor every week. The counselling I offer is time-limited and focussed on your goals.

What happens if I miss my appointment?
As long as you inform the counselor in good time you will not be charged, but if a session is booked it is fair to reimburse the counselor for the time lost which could have been allocated to another individual.

What if I don't like the counselor?

The best solutions come from a professional collaborative working relationship built on trust.  Sometimes you may feel uncomfortable with a counselor but these are areas that can be explored and often bring increased self-insight.  However, sometimes you may feel more at ease with a different counselor or another therapeutic approach.

Will you tell anyone?

Confidentiality is a cornerstone of counselling. We will never disclose anything discussed, only in extreme exceptions when you or someone else is in danger of harm will we inform appropriate professions.  Every effort will be made to gain your consent but our ethical duty to protect your safety and that of others is paramount.

Does my GP need to know?
No, but it may inform them to assist your overall treatment. 

Can I get free counselling or a concession?
We can offer concessions but only to a limited number of individuals.
If you are seeking free counselling the NHS have excellent IAPT provision locally at Faversham Counselling Service and you can self-refer to them.  IAPT - Improving Access to Psychological Therapies.

Counselling to live well